Air Aesthetics Clinic Scoops Top Customer Service Award

22nd February 2013

Jayne McIntosh - Director - Air Aesthetics and Wellness Clinics

The Air Aesthetics Clinic of Solihull was awarded a top industry customer service award this week, based on feedback from WhatClinic.com customers over a twelve month period. Only clinics that have an excellent record of service and superior satisfaction record are awarded the annual title of WhatClinic.com Customer Service Award Winner. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.

WhatClinic.com CEO Caelen King congratulated The Air Aesthetics Clinic and said:

“These awards are based on real customer feedback, over many months. We empower over 12 million people every year to make informed decisions about the treatment and service they need.”

“Patient care in the elective treatment sector is radically changing. We believe that transparency around treatment and respect for the customer is key to the future of all medical treatments, from a simple dental filling to cosmetic procedures, to advanced fertility or oncology treatments. We honour clinics who take this approach with these awards.”

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We encourage you to research us and the treatments that we offer. We will also share with you our qualification, training and experience. We believe it’s vitally important that you know that we are a reputable, medically-led clinic and that they you are in safe hands.

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Hear what our patients have to say

4.8 51 reviews

Mand ★★★★★ 5 months ago
Friendly welcome and a lovely clinic. Welcomed with a drink and smiles.
Great treatment with Ali who ensured I understood the process, felt comfortable and was extremely professional. The hyrdrafacial … More was very relaxing and made my skin glow. Looking forward to my review and seeing results during my next visit! Thank you!
Cristina Lopez ★★★★★ 4 months ago
I had a great experience at Air clinic. The team was professional, friendly, and very attentive throughout my treatment.
I had been dealing with dryness and skin irritation, and they did everything possible … More to help improve my condition. Their care, expertise, and personalized approach made a real difference.
I would highly recommend this clinic to anyone looking for excellent skincare treatment and service.
Clair Greensall ★★★★★ 6 months ago
Hydrafacial from heaven at Henley in Arden clinic! My first and definitely going to be a regular thing! My skin looks and feels amazing. Absolutely wonderful experience, I’m hooked! Beautiful clinic, … More beautiful team. Get yourself booked in 🥰🥰
Catherine M ★★★★★ 5 months ago
I have just visited Air Aesthetics for a Hydrofacial with the lovely Leanne. This was followed by some Sterex treatment with the amazing Lisa. All this was followed with some relaxing light therapy. To … More say my skin is glowing is an understatement. Thank you so much Leanne and Lisa for such fabulous treatments- it’s such a gorgeous, well run clinic.
Pirvinder Dhillon ★★★★★ 5 months ago
I had a lovely experience at Air Aesthetics Henley-in-Arden. Lisa was very helpful, kind and welcoming, and she made me feel completely relaxed throughout my visit. I really appreciated her friendly approach … More and professionalism. Highly recommended.
Helena Jones ★★★★★ 2 months ago
All the staff are friendly and professional. They always go that extra mile and nothing is too much trouble. The clinic is spotless and I always feel safe there when I have an appointment. My favourite … More treatment is Cool Sculpting and I would recommend this to anyone who has stubborn fat to loose.
L M R ★★★★★ 3 months ago
Exceptional Experience – Highly Recommend!
Air Aesthetics is a multi - award winning aesthetic and wellness clinic. From the moment I walk through the door, I feel welcomed and completely at ease. The … More clinic is beautifully presented, spotlessly clean, and has such a calming, luxurious atmosphere.
Claire took the time to listen to my concerns , explained every step of the treatment, and offered honest, professional advice without ever making me feel pressured. Their attention to detail and expertise gave me complete confidence.
The results have exceeded my expectations—natural, refreshed, and exactly what I was hoping for. The aftercare and follow-up were equally outstanding, showing a genuine commitment to client care and satisfaction.
I wouldn’t hesitate to recommend this clinic to anyone looking for safe, professional aesthetic treatments with beautiful, natural-looking results. Five stars aren’t enough!
Joanne Lees ★★★★★ 3 months ago
Amazing clinic extremely friendly staff and so knowledgeable… also sell amazing skin care .. had a lovely experience and can’t wait to go back .. big thank u to Leanne who did my treatment.
Hayley Sanders ★★★★★ 5 months ago
I have been visiting Air Aesthetics in Henley since 2021 and I would not trust anyone else with my treatments and products.
Rebecca Kelly ★★★★★ 9 months ago
I’ve been going to see Claire at Air aesthetics for many years now and have always had a positive experience. All of staff there are welcoming, helpful and the atmosphere is relaxed and well run. I wouldn’t … More hesitate to recommend this clinic to friends and family.
Kate Rouse ★★★★★ 9 months ago
Absolutely the best facial you will ever have! (Hydrafacial) I have been going to Air Asthetics for nearly 5 years and I can honestly say as a person who has never had good skin, I now get compliments … More about it. The team there, Claire, Jayne, Katy, Leeanne and today Lisa are just wonderful. Warm, friendly and not in the slightest snooty or high pressure sales. They genuinely want to assist with your goal of feeling better and are very down to earth and non judgemental. As you can gather im a bit of a fan! 🌟❤️
Paula Coffin ★★★★★ 5 months ago
Highly recommend. Staff knowledgeable, honest and so friendly .
Lisa has been looking after me , has put me at ease and been reassuring after listening
to my concerns . She is an absolute superstar ! … More
I wouldn’t go anywhere else . The staff can’t do enough for you .
Calm and spotlessly clean environment .

Click here to leave a review on Google for Henley | St Albans

HENLEY-IN-ARDEN
SOLIHULL CLINIC

01564 794 103
07305 079 562

Russell House
Doctors Lane
Henley-in-Arden
Near Solihull
B95 5AW

Get directions

Mon: 09:00 – 17:00
Tue: 09:00 – 17:00
Wed: 09:00 – 19:00
Thu: 09:00 – 19:00
Fri: 09:00 – 17:00
Sat: 09:00 – 17:00
Sun: Closed

ST ALBANS
CLINIC

01727 221 773
07351 924 722

19 Christopher Place
Upper Dagnall Street
St Albans
AL3 5DQ

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Mon: Closed
Tue: 10:00 - 18:00
Wed: 09:30 – 17:30
Thu: 10:00 – 20:00
Fri: 09:00 – 18:00
Sat: 09:00 – 17:00
Sun: Closed

LEAMINGTON SPA
CLINIC

07305 079562
Appointments on request

c/o The Portland Clinic
Hawkstone House
Portland Mews
Leamington Spa
CV32 5HD

Get directions

BIRMINGHAM
CLINIC

0121 663 6335
Appointments on request

The health and wellbeing of our clients is at the heart of all we do. Our priority is providing you, as our client, with the highest quality personalised treatment. These Terms should be read along with our Privacy Policy and are aimed to give you a guide to the process you are about to undertake to allow you to undergo your treatment with peace of mind.

Disclaimer: Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history. Air Aesthetics medical practitioners assess every patient on an individual basis. A treatment plan is advised only if there is a physical and/ or psychological indication for treatment and we will review and monitor your progress. Copyright ©2026 Air Aesthetics Ltd: Company registered in England #7745534. All rights reserved. Unauthorised use and/or duplication of this material without express and written permission from Air Aesthetics Ltd is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Air Aesthetics Ltd with appropriate and specific direction to the original content.